Licensing and RTPS: How Playamo rules out fraud
With all the fun of playing in an online casino, you should not forget one thing: safety first. In my test, I give very high weight to the seriousness of a provider. After all, real money and your private data are at stake. I have some good news for you at Playamo: The casino has an official gambling license from the recognized gambling authority of Curaçao. This binds the licensing casino to numerous obligations: Fairness in gaming, protection against fraud, regular checks of random number generators and RTP values.
The payout rates are checked by independent testing institutes. This way, you can be sure that the manufacturer’s statements about the payout rates correspond to the facts. Modern data encryption is used for data protection. Playamo relies on the 128-bit SSL transfer protocol. In addition, the provider is aware of its responsibility: a section on the website is specifically dedicated to problem gambling behavior.
Information about the company behind the provider
Founded in 2016, Playamo Casino is operated by the company Direx N.V. and its subsidiary Direx Limited, based in Nicosia, Cyprus. This has already proven itself in the industry with other casinos such as Loki Casino, Ladyhammer or Wildblaster. Thus, Playamo could already benefit from a lot of know-how and a profound network when it was founded. Currently Direx N.V. does not have its own website. The key data about the company can be found in the following overview:
Direx N.V.
Company
Direx N.V.
Website operator
Direx N.V.
Founded
2015
Registration number
131879
Adresse
Stasinou 1, MITSI Building 1, 1. Stock, Wohnung/Büro 4, Plateia Eleftherias, Nikosia, Zypern
Playamo has a powerful argument on its side when it comes to the game selection: With almost 2,000 titles, the range of online slots, tables and live dealer titles is top-notch. In addition, you can expect a wide range of jackpots and many a rare game. In addition, you can also use the vast majority of titles on your smartphone or tablet.
Fans of slot machines will find what they are looking for at this provider. There are over 1,800 online slots to choose from. My Playamo experience revealed just how good the offer really is. The games come from leading software manufacturers such as NetEnt, Betsoft, Play’n GO, Habanero, iSoftBet, ELK Studios or Microgaming. The portfolio includes numerous variations such as classic slots, 3D and video slots and Megaways titles.
When choosing the themes, the manufacturers showed their creative side: You will find numerous different settings. These include the Wild West, fantasy and mythology, outer space as well as the classic fruit scheme of traditional slot machines. The different game features also offer variety: unique symbols, bonus features and multipliers give many a slot a distinctive gaming experience.
Jackpot Slots
Real money wagering is a big part of the online casino experience. With the slot games with progressive jackpots you will get your money’s worth. Because here you play for the really big amounts. In my Playamo test, I found over 70 jackpot slots. These include popular titles such as Mega Moolah by Microgaming, Mega Fortune by NetEnt or Beach Life by Playtech. You can win up to eight-digit prize money. With progressive jackpots, the prize pool increases with every real money bet. Microgaming titles enjoy a special status. This is because the prize money pools are connected across all casinos.
Table games
What would a good Internet casino be without the tables. The classic titles such as online blackjack, casino poker or roulette online are also very popular among players in Germany. Playamo serves the wishes of the players with numerous classics in different variations. In addition, there are some exotic tables like Pai Gow, Red Tiger, Red Dog and 52 Dices. You can choose from versions with different deposit limits as well as payout rates. The casino gives you the opportunity to try out different variants in a demo before you compete for real money and real winnings.
The Live Dealer Games
Hardly any other category comes as close to the classic casino experience in a land-based casino as the live dealer titles. The atmosphere is unique: after all, real dealers are leading the game. You follow the action in a high-resolution live stream and play with human opponents. The interaction takes place via chat or microphone. Playamo offers you over 150 live titles from the leading software manufacturer Evolution Gaming. The table limits are also worth a look. You can tend to find betting limits that are higher than at the normal tables.
Mobile App
The Playamo software is optimized for mobile use. So you can enjoy your favorite titles whenever and wherever you want. The content of the page and the font sizes adapt to the screen size of your smartphone or tablet. It doesn’t matter if you use an Android or iOS device. You simply use the casino platform via your mobile browser – without any additional software download. You benefit from the fact that the best casino apps are based on leading software manufacturers such as NetEnt or Betsoft. They program the titles with HTML5. This allows for seamless compatibility with contemporary mobile devices and phones.
I tested the mobile app under various realistic conditions during my Playamo test. These included different Internet speeds like WLAN and 3G. Loading times were moderate – even with a weaker data connection. Operation also proved to be straightforward. Of course, graphics and sound do not come into play as much on smaller devices. I could not find any other drawbacks with the Playamo app.
Other games
Playamo also offers games outside of the usual casino repertoire. However, the overall selection is limited. You have access to some video poker games like Jacks or Better from BGaming. In addition, there are a few scratch cards like Monster’s Scratch, betting and dice games, and arcade games. Unfortunately, the provider has failed to give these categories their own menu items. It’s a pity, because you can only find the titles via the input field in the search function.
How the payout rates and table limits fare
Playing with real money has a special appeal in the casino. So it’s hardly surprising that, in my experience, the RTP values (= Return to Player) are also of great interest to players. At Playamo you can look forward to good payout ratios. The average payout rate for online slots is 96%. The payout rates for table games are much better. A theoretical payout of up to 99.33% awaits you at Double Exposure Blackjack from NetEnt. The values for roulette are only slightly lower.
Playamo is positioned as an ideal casino for beginners due to its low entry limits. Especially beginners can try out different titles and strategies with small amounts of cents. The maximum betting limits are also tailored to new players and only occasionally offer high betting opportunities. In online slots, you can bet up to a maximum of €625 – as in Wild Plunder from NextGen. With roulette and blackjack, on the other hand, you can bet up to €1,000. If you would like to bet somewhat higher amounts, it is also worth taking a look at the titles in the live casino.
This is what the welcome bonus offers
If you register as a new player, you will receive a welcome package with extra credits and free spins at Playamo Bonus. The bonus credit naturally increases your betting opportunities. Especially newcomers can get even more out of their initial casino experience. No bonus code is necessary for the welcome bonus. You simply confirm that you want to take advantage of the offer when you make your first deposit. The regular promotions that the provider organizes for you also match the positive impression. Some bonuses give you free spins for certain titles or deposit bonuses. Within the scope of these promotions, it is sometimes necessary to enter specified promotion codes. However, do not forget to pay attention to the turnover conditions. I will explain why these are crucial for you below.
At Playamo loyalty is capitalized
For loyal players Playamo offers a sophisticated loyalty system. For every €12.50 deposited, you will receive one credit point (CP) from the casino. By collecting the loyalty points you rise in rank. The provider distinguishes between the following ranks: Amateur, Rookie, Intermediate, Pro, Star, Superstar, VIP, Diamond, Royal up to Godlike. Depending on the level, you will receive different bonuses. Usually, these are free spins for popular slots and bonus credits in different amounts. Once you have reached the Godlike status, the provider even promises you a Ferarri 488 GTB. The VIP system is clearly structured on a separate page. Playamo deserves praise for this.
The bonus conditions
If you have a welcome bonus in mind, you should also pay attention to the bonus conditions. Only then will you find out whether the bonus really suits your preferences. The turnover conditions determine in detail in which period and how often you have to convert your extra credit before you can withdraw your winnings. Playamo does not have a turnover period – that’s an announcement to all competitors. You will also receive free spins in the package.
Unfortunately, you can only convert your credit in full with the online slots. The other game categories count with a maximum of 5%. Thus, the bonus is primarily suitable only for fans of slot machines. If you want to wager your balance only on tables, you will have to bring a lot of time with you. Nevertheless, the offer compares well with the best online casino bonus offers.
For your deposit, you can expect a whole selection of well-known payment methods. You can use various credit cards (Visa, Mastercard), instant banking providers like Neteller, Neosurf or iDebit. If you would like to pay anonymously and in cash, you can also use the popular paysafecard top-up cards. These are available in numerous stores and gas stations in Germany. The cryptocurrency Bitcoin also stands for anonymity – this is also available at Playamo. Unfortunately, the provider is not one of the online casinos with PayPal. Available e-wallet services, however, are Zimpler or iwallet.
The provider offers three different payment services for the payout. The minimum amount is €10 in each case. With Neusurf, you can withdraw up to €10,000 at a time. With iwallet and Bitcoin, the maximum amount is limited to €4,000. With all payment services it can take 1-2 days until the requested transaction is credited to your linked bank account or Bitcoin wallet. Overall, Playamo offers you safe and fast withdrawal options. The only thing that does not convince me is the range of options.
The Playamo software is user-friendly. You can navigate to the most important functions via a well-structured menu bar. The individual game categories are also summarized under their own menu items. You can also select the individual software manufacturers here. I only missed separate items for the rare game categories. I also liked the comic-like profile pictures that show your VIP status. Overall, Playamo convinces with many successful design decisions. No download is necessary to use the provider. This also contributes to the beginner-friendliness.
Customer service
Especially for new players, the customer service at the online casino is an important address. If you have any questions regarding the deposit, the games or the Playamo bonus, the employees will help you with words and deeds. You can reach the customer service around the clock via live chat as well as via the contact form placed on the site. Unfortunately, the customer service is only available in English. This is a pity, as Playamo is missing an opportunity to present itself as even more beginner-friendly. In the Playamo test, the customer service was able to answer my questions in a friendly and competent manner. And made a good impression – if you are fluent in English.
Registration: This is how it works
Once you have decided on the provider, you can register in just a few steps. To do this, enter the website and click on the “Register” button in the top left corner of the page menu. Now enter your address and contact details. Make sure that the information you enter is truthful, complete and free of errors. At the latest when you make your first deposit, these will be checked against your ID card. On the next page you will see a summary of the data entered. Confirm this and your account is created. Playamo will now send you a confirmation to your email address.
Your first deposit
Once you are a proud owner of a customer account, you can make your first real money deposit at Playamo. To do this, select the “Deposit” item on the left side menu. Then a window will open where you can see the different payment methods and their limits. Select the payment method and enter the desired amount. Then, depending on the payment service, you can complete the transaction directly in the same browser window or you will be redirected to the portal of the respective provider. After you have confirmed the transaction, the real money amount will be available in your player account.
In summary
With over 2,000 games, Playamo puts an exclamation mark right from the start. The selection makes life easy even for picky players. The online casino clearly benefits from the fact that numerous top gaming studios offer their works. In my experience, the live casino is also convincing across the board – but no wonder, after all, the titles all come from industry leader Evolution Gaming. The site presents itself in a beginner-friendly and clear manner. Without a software download, you can access the most important content in seconds. That’s good: the provider puts little between you and the gaming fun. But the security is also right. A gambling license from Curacao proves that Playamo does not give fraud a chance.
There were isolated aspects that I did not like in my Playamo experience. Despite the overall very user-friendly presentation, the casino does not offer German customer service. Also, the privacy policy is only available in English. That’s a pity – the provider is cutting into its own flesh with this. Despite the excellent game selection, the portfolio would look good with more rare categories. There are no separate menu items for scratch cards or arcade games. If you can live with these drawbacks, you will get a great game selection from a reputable provider that is one of the best online casinos.