Is it possible to reinvent online gambling? Not really, but there is a possibility to make many details more interesting and exciting. This is what our experience with Lady Hammer Casino shows. In this respect, Lady Hammer Casino represents a virtual gambling hall that inspires new customers. As one of the few casinos, Lady Hammer has understood how to satisfy the needs of today’s demanding players. We have taken a closer look at this provider in our online casino test. However, we also know of course that you have to be very careful, especially with a new casino. Everything you need to know about this exceptional casino can be found in this review.
Games
The game selection at Lady Hammer Casino could not be better in our experience. You have several hundred games on your screen. Every player will definitely find their favorite games.
Lady Hammer Casino works with over 20 software developers. The list of game programmers is headed by NetEnt and by Microgaming. In addition, the list is completed by Betsoft, Amaya and many more.
In the first place, we want to mention the slots. These are available at Lady Hammer Casino in all imaginable versions. There are retro versions and newer slots. If you want to win big, there is a huge amount of jackpots to choose from.
The most popular games are Mega Moolah, Mega Fortune, Hall of Gods and Arabian Nights. In any case, one will definitely not get bored. Fans of strategic games will also get their money’s worth at this casino. Roulette and Blackjack, for example, are available in a wide range of variants.
The 3D roulette is very impressive. Chinese roulette is also something you should definitely try out. It exudes a certain charm. The other classics in the portfolio of Lady Hammer Casino are Pontoon and Baccarat.
We are very satisfied with the range of games. There are several hundred games in all categories. The online casino cooperates with more than 20 game developers. Therefore, the quality of the games offered is very important.
Bonuses
Of course, the new customers want to use the bonus for the first time. The new players can secure a capital of up to 300 euros. There are even 130 free spins on top. Good to know is that you can not use the casino welcome bonus in one step.
It is distributed over three deposits. This means that with the first deposit, 100 percent up to 100 euros and 50 free spins are awarded. With the second deposit, you get a 50 percent bonus up to 100 euros and 50 free spins. With the third deposit, one gets 75 percent, i.e. 100 euros with 30 free spins.
Compared to other online casinos, the welcome package is not bad at all. After all, you can bag up to 300 euros. Free spins are even added. In other online casinos, there is usually only 100 euros without free spins.
In this respect, the Lady Hammer Casino can convince with the online casino bonus.
Seriousness & Security
A very valid question is whether this casino is safe at all. After all, you want to play in a safe environment. Since this aspect is so important for many interested players, we took a closer look at this point.
We can answer this question positively and confirm that everything is above board at Lady Hammer Casino. Certainly, some users will wonder how the name of this casino came about.
The face of this online casino is the five-time boxing world champion Christina Lady Hammer. The 27-year-old was born in Russia and has been living in Dortmund for many years.
Furthermore, this online casino maintains a direct partnership with the World Boxing Council and its leadership. Furthermore, five percent of the casino’s winnings are donated to charity.
The operator of this gaming platform is Direx Limited, which is based in Cyprus. The company now operates 28 online casinos and has made a big name for itself through its Bitcoin casinos. The casino has a license from Curacao.
Support
Unfortunately, we have to say that the customer service is a weak point at Lady Hammer Casino. If the new provider of games of chance wants to march along at the top, the service must be further developed.
Contacting the customer service is only possible via e-mail. The inquiries are answered promptly, but not at the speed that one is used to from proven casinos. Furthermore, a live chat is also available, but this is only available in English.
Furthermore, we noticed that the live chat is often offline. Finally, there is also no telephone hotline, which we consider negative. However, the provider has a FAQ section to make up for the shortcomings in customer service.
However, this area is rather sparse. Overall, we are not satisfied with the customer service. The online casino should improve this area in particular to become worthy of a top casino.
Otherwise, the desired transparency cannot be achieved and the trust among the players can be lost.
Deposits & Withdrawals
Lady Hammer performs well in this area. The casino shows itself to be a pioneer when it comes to depositing with Bitcoins. Thus, the casino can clearly stand out from the others.
Furthermore, you can also use the classic payment methods such as credit card and eWallets. Especially the eWallets like Neteller, Xandex and Skrill convince with a high transfer speed.
If you want to make smaller deposits, it is best to use the Paysafecard. The payouts are made very quickly according to our experience. The processing time is a maximum of 48 hours. In most cases, however, it is also much faster.
The processing time via credit card and bank transfer takes more time. Here you have to be patient. Basically, one can fall back on quite a good range of transfer methods here.
Finally, one should also know that the identity of the players is verified. So you have to undergo a legitimation check. For this, one needs a current photo ID as well as a current proof of address.
Payout ratio
The design of the payout ratios shows that all types of players are addressed. Recreational players only have to invest a few cents per spin at the machines. At the tables, even 50 cents or one euro per spin is sufficient.
High rollers should also benefit at this casino. Namely, the newer machines allow for triple-digit bet amounts. At the tables, you can even play in the four- or five-digit range. The VIP tables in the live casino are way up there.
The payout ratios do not show any major differences compared to the competitors. Furthermore, the payout ratios are the responsibility of the programmer companies anyway. The payout ratio is between 93 and 96 percent for the slot machines.
The payout ratio is even a bit higher for the video poker machines. The fact that the odds are monitored by the iTechLabs testing institute is very noteworthy.
Minimum stake & limits
The minimum deposit is 20 euros. A casino bonus is not required for activation. However, the freespins are only valid for the Fisticuffs slot. The turnover requirements state that you have to wager the bonus amount 50 times.
Compared to other casinos we have tested, this value is very high. We have a bit of doubt that the wagering requirements can be met in time.
Design
When you enter the website, you are surprised with an exclusive design. In fact, you get the feeling that this online casino is aimed exclusively at experienced players. But this is not the case.
The website is very well done in itself. One notices directly that one can meet a high quality in the games at this online casino. As a casual or recreational player, however, you should not be deterred by this.
Recreational players are just as welcome as experienced players. The website also looks very clear and pleasing to the eye. There are no surprises in the design and visual appearance.
Mobile app
Certainly, you can enjoy Lady Hammer Casino on the go. Visually, the mobile gaming portal is a copy of the website. We find the above-average font and button sizes very positive. Thus, navigating even on a small screen becomes a real breeze.
A download is not necessary, by the way. Overall, we find that you can enjoy your favorite games on your mobile device without any restrictions.
More offers
The casino offers a VIP club where you can earn points. Each game bet earns points, which are called punch points. The more points you collect, the higher you climb in the level. For each level there are many perks that you can benefit from.
In the upper levels you even get assigned a personal VIP manager. The loyalty program earns a good grade from us.
Conclusion
Lady Hammer Casino performed well in our test. The range of games is varied and exciting. Every type of player should find a suitable game here. The weak point is unfortunately the customer service. Should the casino manage to improve this area, it can easily keep up with the best casinos in this industry.