BetChan online casino is a provider that has only been on the market for a few years and has gained a foothold there. It is distributed by Direx N.V., a company that maintains its headquarters on Curacao. It also follows from this that the license for BetChan Casino was issued by the relevant authorities from Curacao. This of course makes the casino safe and reputable.
Overall, casino fans can look forward to a very good selection of games. The portfolio includes not only slots, but also many table and card games, as well as a live casino. How BetChan fared in the other categories of our test report can be found in the following sections.
BetChan bonus for new customers: 400€ + 120 free spins
At BetChan, the first four deposits that the player makes are rewarded with a bonus. How these look like in overview, shows the following list:
- Deposit: Bonus Code “BERLIN” -> 100% up to 100€ + 30 free spins.
- Deposit: Bonus Code “OSLO” -> 50% up to 100€ + 30 free spins
- Deposit: Bonus Code “MOSCOW” -> 50% up to 100€ + 30 free spins
- Deposit: Bonus Code “PRAHA” -> 50% up to 100€ + 30 free spins
The first deposit is doubled and brings up to 100 euros, the second, third and fourth deposit brings 50% each up to a maximum of also 100 euros. In addition, there are 30 free spins for selected slots for each of the deposits.
For the first deposit, the free spins are for Fire&Steel, for the second deposit for Rook’s Revenge, for the third deposit for Casanova and the fourth deposit brings 30 free spins for Lucky Coin. In order to be eligible for the bonus, players must deposit at least 20 euros. Moreover, for every single deposit there is also the corresponding bonus code that players have to enter.
Turnover requirements for the BetChan bonus
The turnover requirements stipulate that the granted bonus amount must be played through a total of 40 times in the casino. Different rules apply to the winnings from the free spins. These must be wagered 50 times. In this context, it is important to note that the casino’s games are counted differently against the bonus amount to be wagered. While most slots – the exceptions are listed in the bonus terms and conditions – count for the full 100 percent, table games only account for five percent.
The same percentage applies to video poker. The fans of live games have bad luck here. Their stakes do not count for the turnover of the bonus. The makers of BetChan have built in a time limit in which the turnover requirements must be met. This deadline is 30 days. Although you have the option to withdraw winnings before that, the remaining bonus and winnings made with the bonus will be forfeited.
Games – The selection knows how to please
According to its own information, BetChan has about 2,000 casino games. These come from different areas. At the forefront are the slot machines. Here, various manufacturers give each other a run for their money. Whether NetEnt, Evolution Gaming, Amatic, Play’n’Go or Microgaming – the heavyweights are all at the start.
So it’s no wonder that customers can find games like Starburst, Book of Dead, Wild Orient or Reptoids in the portfolio. Even the latest NetEnt slot machine Berry Burst is included. A few jackpots are also on board. Jackpot Jester, Jurassic Jackpot or Jackpot Rango are just a few of these machines that can bring high winnings with a little luck.
In the game selection of an online casino, of course, classics from the field of card games and table games may not be missing. Poker is represented, and there are even separate categories for roulette and blackjack. There, customers will find a very successful collection of different variants.
There are also some that are not standard in every casino, such as Double Xposure Blackjack. The category “Bitcoin Games” is also interesting. There you will find – as the name suggests – games that can also be played with this currency.
A live casino is also at the start
In a modern online casino, a live offer can no longer be missing. BetChan does not disappoint in this area, offering a very successful selection of different games that feature real dealers, croupiers and co. The classics like blackjack, casino hold’em or roulette are on board. Baccarat is also at the start, the same goes for the Asian Dragon Tiger.
In addition, these tireless classics are joined by more modern games such as Dreamcatcher or Football Studio. The Dreamcatcher, for example, is a wheel of fortune that is set in motion by a real casino employee and, with a little bit of luck, can provide rich winnings.
BetChan web app is very good
At BetChan, it is possible to play on the go without any problems – however, this does not work with a normal downloadable application from the provider. Rather, players have to stick to the web app. This is simply launched by players accessing the casino’s mobile site via smartphone or tablet.
The site does not only have great similarities to the desktop variant in terms of appearance. The offer itself is also largely identical. Even live games are on board. The bottom line is that the web app also has advantages over the conventional download application. Players do not have to download any additional software onto their devices, and a web app is always up-to-date and compatible with multiple operating systems.
Deposits and withdrawals at BetChan Casino
The payment methods at BetChan Casino meet higher demands. For the player will find there a good selection of service providers with which deposits and withdrawals are possible. Among others, Visa, MasterCard, Paysafecard, ecoPayz, Giropay, Sofortüberweisung and Bitcoin are among the payment methods.
A clear list is available for the players, on which these methods are listed. The limits up and down depend on the payment method. With some of them, deposits can even be made from 10 euros. But beware. If you want to claim the bonus, you need to deposit at least 20 euros.
For withdrawals, the list is a little smaller. Among others, Visa, MasterCard, Sofortüberweisung and Bitcoin are available. With Sofortüberweisung, the money is transferred to the player’s account. At least 20 euros must be available in the player’s account in order to make a withdrawal.
VIP and loyalty program
At BetChan, a VIP area is available to the players. There are a total of eleven levels that players can reach. A minimum number of points is required for each level. In addition, prizes are distributed to the players in each level. These include different amounts of money and, in the eleventh and final VIP level, a Porsche 911 Carrera GTS. In order to advance to the VIP levels, players have to earn points, the so-called BetChan points. For every 17 euros wagered, one of these points awaits the players.
Customer service at BetChan Casino
Unfortunately, the customer service at BetChan Casino does not offer quite a wide variety. There is only a live chat available. German customers should know that the chat staff only speaks Russian and English. This information is already there for the players when opening the chat window. Other contact options, such as telephone support, are currently not available.
At least there is an e-mail address where players can contact the support team in writing. There is also no FAQ section at BetChan. This is a pity, because customers are not able to search for the right answer to some questions or problems themselves. However, improvements will certainly be made here.
BetChan Casino Test Conclusion: Good Casino with Great Bonus
BetChan’s online casino is not quite that old, but it can already keep up with the big players in the industry in some aspects. This applies, for example, to the range of casino games, which does not have to hide. There are slots from well-known providers, as well as card games and table games. A lavishly equipped live casino with a range of games rounds off the gaming offer. The methods for deposits and withdrawals do not have to hide either. Security and reliability are covered by a valid gambling license from Curacao, and the bonus for new customers applies to the first four deposits. On top of that, free spins are also distributed as part of this offer. The overall package at BetChan is very well done and offers all players a lot of variety and gaming fun.